By accessing or using our website www.pippeta.co.ke, you agree to comply with and be bound by these Terms and Conditions.
General Information
We offer a range of baby products, including breast pumps, baby gear, feeding accessories, and other related items. By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
Account Registration
To purchase products, you may need to create an account with us. You agree to provide accurate and complete information and to keep your account details up-to-date. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
Order and Payment
When you place an order through our website, you are making an offer to buy the selected products subject to availability and the terms stated here.
Prices are displayed on our website and may be subject to change. All prices are in Kenyan Shilling unless otherwise stated. Sales tax (if applicable) will be added to the total price during checkout.
We accept various forms of payment, including credit cards, debit cards, and other secure online payment methods. Payment is due at the time of purchase.
After placing an order, you will receive an email confirmation of your order. This is not an acceptance of your offer to purchase; acceptance occurs when we dispatch the goods to you.
Shipping and Delivery
We offer various shipping methods for delivery, which will be outlined at checkout.
Delivery times may vary depending on your location, stock availability, and shipping method. We will do our best to fulfill your order as quickly as possible.
Shipping costs will be calculated at checkout based on your delivery address and selected shipping method.
Once your order is shipped, the risk of loss or damage to the products transfers to you.
Returns and Refunds
We accept returns on most products within 10 days of receipt, provided the items are unused, unopened, and in their original packaging. Refunds will be issued to the original payment method once the returned items are received and inspected.
Some products, such as personal care items or opened breast pumps, may not be eligible for return due to hygiene and safety regulations.
You are responsible for return shipping costs unless the product is defective or incorrect.
Product Information
We strive to provide accurate and up-to-date information about our products. However, we do not guarantee that product descriptions, images, or other content on the site are complete, accurate, or error-free.
All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a full refund.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of this website or the products purchased from us. Our liability is limited to the total amount you paid for the products in question.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Janst Healthcare International Limited
Email: orders@janst.co.ke
Phone: +254722521912
Address: Mpaka Villas, Parklands